IT Support Technician
Service & Support Department
About the Role
We are looking for an IT Support Technician at our Pokhara branch to help customers and businesses with setup, troubleshooting and repairs of their computers and networks.
Key Responsibilities
- Set up laptops, desktops, printers and small networks.
- Troubleshoot software, operating system and connectivity issues.
- Carry out hardware diagnostics and minor repairs.
- Log service requests and keep customers informed.
- Escalate complex cases to the service team.
Required Qualifications & Skills
- Diploma or Bachelor’s degree in IT or Computer Engineering.
- 1 year of IT support experience (freshers with strong skills welcome).
- Good knowledge of Windows, networking basics and hardware.
- Patient and clear with customers.
What we offer
- Competitive Salary
- Performance Incentives
- Professional Growth
- Supportive Team
Application Process
If you are excited about this opportunity and meet the above requirements, you can either Apply Now or send your updated CV and a cover letter to hr@megatech.com.np with the subject line “IT Support Technician – Your Name”.
